Loading...

ABOUT STRATSTONE CHESTERFIELD.

Find out more about what we do and our team.

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Marcus Hallam

Head of Business

Jason Booth

Retail Sales Leader

James Nelson

Service Leader

Steve Duncan

Parts Leader

Robert Gunn

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Greeted with a smile, kept informed, and professional from start to finish

Service

Very professional service.

Service

The staff and especially Rachel and Matt Smith have been superb. The 3 Series courtesy car provided while my 1 Series was in the workshop was a nice and very welcome gesture.

Service

Work done on time, very professional

Service

Very friendly people

Service

We are shielding and Stratstone were happy to collect and return the car.

Service

Helpful staff, car clean when I collected it and running very well

Service

The job was done within the allocated time and the car also had a free health check.

Service

Collected,serviced and returned to me without any fuss.

Service

I can't fault the help from Rachel she looked after me really well nothing was too much trouble

Service

Good comunication great service

Service

Again the service was great, BMW have been nothing but brilliant for me since my last purchase

Service

Very good, ticked all the boxes, serviced my 3 series and kept me up to date with what was going on while I waited.

Service

as above

Service

Really easy, took good care of me

Service

They are outstanding. Paul Chappell is really good. He has taken my software issues and really tried hard to work with them. Thank goodness for Paul.

Service

No problems at all

Service

The car was ready in time and was a stress free experience

Service

No problems

Service

Difficult times but the staff member was so accommodating

Sales

Pleasant dealership, clean and tidy, lovely experience

Sales

Alex and Melissa were amazing from start to finish of the process

Sales

They let me know what was going on with sufficient updates along the way as to what was happening couldn't fault it

Sales

Felt very comfortable and confident leaving the showroom

Sales

Because Alex Bebe kept us updated regularly and gave us a good overall deal

Sales

everything went well

Sales

I was a little unsure if an automatic would be for me. Ben patiently spent time with me to explain everything about the vehicle, including the gearbox, and how to get the best from it. After taking a test drive the decision was easy.

Sales

The entire process from ordering on the phone through to collection was both enjoyable and professional

Sales

The whole buying experience was a pleasure

Sales

Everything went brilliantly from start to finish.

Sales

Ben the person that dealt with us was absolutely fantastic very good with his communication and the way he's explained things. He was at least half of the reason we bought the car he was very adaptable and understanding with our needs.

Sales

From the first approach, to taking delivery and driving away it was an excellent service and a great experience.

Sales

The whole experience was outstanding. A fantastic team

Sales

Very organised

Sales

Again an outstanding and an amazing touches throughout and how our new car was presented to us on collection. Having dealt with Ben throughout our experience, we truly believe that if it was not for him we may have searched wider

Sales

Everything was explained clearly. I got a fantastic deal that was stress free.

Sales

after ordering the car there where delays because of covid 19 but we where always kept informed about what was happening

Sales

The deal I got was fantastic, Hayley was friendly and approachable and easy to talk too.

Sales

The staff were welcoming and the facilities clean / safe under the current climate

Sales

Great experience revealing my car. Dean went through all the car and told be how everything worked he was great.

Sales

I love my car, I got exactly what I wanted, nothing was too much trouble.

Sales

I think Ben understood how much this purchase actually meant to me and he pulled out everything to ensure that the experience was superb, i really can't fault what he has done for me in making this dream purchase a reality.

Sales

Great staff. Helpful, enthusiastic, knowledgable.

Sales

Nothing was ever too much trouble. You always felt important. Alex was very attentive and went above and beyond. She accepted our indecision's with no sign of being irritated or frustration and was very patient and helpful.

Sales

Mel Wain and Alex Beeby were fantastic, they were helpful, friendly, informative and made buying a BMW a pleasure.