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ABOUT STRATSTONE CHESTERFIELD.

Find out more about what we do and our team.

Latest News & Events

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THE BMW X3 M SPORT.

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Is your BMW Winter Ready?

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New year, New BMW. Exclusive Offers.

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Motability- £249 Advance.

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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Job Vacancies.

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We Want Your BMW.

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BMW Five Star Club - For BMWs over 3yrs old.

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Delivery Mileage/Ex-Demonstrator.

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BMW Help: Recalls

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A Fleet of Benefits.

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BMW X2 Introductory Offer.

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Women in Automotive.

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BMW M Performance Accessories.

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The BMW 7 Series.

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0% Aftersales Finance.

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The new BMW i3.

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Current Offers.

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BMW i8 Roadster

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Ultimate Queen Event.

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One Car. One Fixed Monthly Service Cost.

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BMW Winter Wheels & Tyres.

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We’ve Lowered Brake Servicing Prices.

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Award Win.

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Impress with the new BMW Shadow Edition

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For One Night Only.

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BMW i Electric Experience 19 – 21 May.

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New BMW 5 Series.

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BMW Individual Colours.

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Technicians Wanted.

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CP Teens Ball.

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BMW GB Classic Car Relay.

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BMW Convertible Open Event.

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Technology Experience

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Give your BMW a liquid detox.

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THE BMW M140i.

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THE BMW 1 SERIES.

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Meet the team

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Nick Wilson

Head of Business

Richard Hirons

Head of Sales

Jason Booth

Head of Sales

James Nelson

Service Leader

Steve Duncan

Parts Leader

Robert Gunn

Financial Controller

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Really good. The gentleman I dealt with (I think his name was Max) was really good. I got there and they had no knowledge of my booking but he was able to sort it out for me and ensured my car was dealt with on the day

Service

No fuss, hassle just quality.

Service

Because I was totally satisfied

Service

Nice to see smiling faces on entry. Hot chocolate great too.

Service

Perfect service

Service

Everything was done but it took a little longer than expected.The car was washed and vacuumed even the boot

Service

All my warranty details were accessed to apply

Service

jobs done satisfactorily, but promised wash not done

Service

Because they didn’t rectify the fault and had to rebook the car in again

Service

Booked in for a morning service for pick up at 1.00 pm.Work on the service had not started at pick up time. It was another 3 hours before it was ready. And no apology.

Service

Very happy

Service

The whole process was efficient and friendly although the taxi company used let you down slightly as I had to wait 25 minutes from the time it was supposed to arrive.

Service

I was only slightly under satisfied due to 2 things. The first one being told I would receive a link to a video that did not work and seeing as this is the kind of thing I enjoy I was disappointed.

Service

Booked the car in for its first service and asked if someone could look at an area of paint that was flaking off, showed the reception staff the area. This was not done and I had to make a second visit, 28 mile trip and a couple of hours wasted.

Service

Good service on a Saturday

Service

No problems.

Service

The car was repaired,but the interaction with staff was stressful and unsatisfactory

Service

Whilst overall the experience was good, my car was booked in for 08:45 but I was not advised that it could be up to 4pm before going into the workshop until I enquired 2 hours in.

Service

Vehicle serviced promptly and on time, plus free was and vacFriendly + informative staff

Service

Not everything went to plan.

Service

I was happy with the investigation and resolution of the issue I had with my lights

Service

Despite raising my compliant at the inconvenience this cause my family, the garage still hasn't called or replied to my email asking about this situation.

Service

Great service from parts department. Winter tyres and wheels supplied and loaded into boot. Friendly efficient service.

Service

fine no problem

Service

As noted above.

Service

Had a bad experience with you guys unfortunately.. need to book the car in again and will have to keep booking it in til the boot is fixed

Service

Chesterfield were excellent, they gave me a first class service after being given a poor communication from Stratestone Derby

Service

Answer in the first panel

Service

Because I am completely satisfied as I have said

Service

Everyone very helpful and dealt with the problem quickly and without fuss.

Service

completely satisfied with everything

Service

I called in to make the servicing/MOT arrangements as I had a few questions to ask. All my queries were dealt with to complete satisfaction. Taking the vehicle in on the appointed day and collecting a temporary replacement vehicle was straighforward.

Service

Great service

Service

O.K. but there was a communication problem - see below

Service

My new vehicle was in their care for 2 days before repair started. Nobody called to discuss & they were unaware it needed to be returned to me in Bristol. I was without my car for 5 days & it was returned filthy. My complaint has received no reply!

Service

The four hour wait for my winter wheels changing

Service

Once again down to Shannon she ensured that I received my car back in a timely manner

Service

The staff are very friendly and even when busy always have time for each customer

Service

All of the staff we dealt with were absolutely great. Helpful, friendly and never did we feel pressured in any way. It was simply a matter of helping and guiding us towards our final decision.

Sales

The car was lost and handover delayed by a week. Sat Nav wasn't activated for a week after getting the car

Sales

Smooth transition through the process

Sales

The handover second time around was Ok, but both the member of staff doing the handover and the sales manager did not know the car as well as I had expected.

Sales

Tom (Thomas) is an invaluable asset to BMW and someone who i will personally recommend, his understanding, knowledge, focus, drive and passion outweighs anyone i have ever known within the motor industry.

Sales

Transaction went threw smoothly without any fuss, as usual.

Sales

All members of staff were very polite, courteous and informative.

Sales

Very satisfied with the way I was treated and communicated with but I would in hindsight have liked a more comprehensive insight into just what the car does.I still can't find out if the car locks and unlocks without digging in my pocket for the fob

Sales

Well looked after great coffee