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ABOUT STRATSTONE CHESTERFIELD.

Find out more about what we do and our team.

Latest News & Events

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X3 with 0% APR

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£2000 Scrappage Allowance.

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Your new 67 Plate BMW.

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Impress with the new BMW Shadow Edition

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For One Night Only.

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The BMW Lower Emissions Allowance.

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A Fleet of Benefits.

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We want your BMW.

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Delivery Mileage BMW with NIL DEPOSIT.

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BMW Motability

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Careers.

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BMW 118d Sport Limited Offer.

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One Car. One Fixed Monthly Service Cost.

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New Head of Business.

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BMW i Electric Experience 19 – 21 May.

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Delivery Mileage BMW.

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New BMW 5 Series M Performance Accessories Offer.

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Easter Opening Hours.

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Delivery Mileage BMW X3.

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7 Seater BMW 2 Series Gran Tourer Offer.

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New BMW 5 Series.

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BMW 7 Series £499 0% APR.

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BMW Individual Colours

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10% off Winter Tyres.

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BMW i3 Service Inclusive

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Beat the VED changes.

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BMW xDrive Offers.

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Seasonal Offer with BMW M Umbrella.

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Technicians Wanted.

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BMW Technology Event.

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CP Teens Ball.

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BMW Winter Wheels & Tyres.

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Immediate Delivery BMW.

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BMW 5 Series - £319 per month.

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Your New 66 Plate.

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BMW 2 Series Gran Tourer Competition.

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BMW i3 – Your invitation.

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BMW GB Classic Car Relay

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BMW Convertible Open Event

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Summer in your new BMW?

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The new 16 Plate

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BMW XDRIVE.

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Technology Experience

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Book a Technology Experience.

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ROAD TAX CHANGES 01/04/2017

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Meet the team

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Stuart Hill

Head of Business
  • Years in the company

Angela Barker

Customer Service Leader
  • Years in the company

Craig Allen

Used Car Sales Leader
  • Years in the company

Robert Mason

Business Development Manager
  • Years in the company

Stephen Stone

Service Leader
  • Years in the company

James Nelson

Parts Leader
  • Years in the company

Robert Gunn

Financial Controller
  • Years in the company

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

When my vehicle was eventually in for a service every consideration was provided to me. Again Neal Hinds was very helpful.

Service

Inconsistency regarding the mot/service between telephone & face to face

Service

Prompt service, much improved. No waiting around.

Service

Started vehicle on time and were speedy at getting the car finished.

Service

I was phoned to ask me to book an MOT and was told that it needed doing that month - August - and I agreed and had it done. I subsequently find out that it didn't need doing until September so I have lost a month's worth of MOT cover.

Service

Upfront customer service qualities.

Service

Paying 11.99 for a courtesy car whilst car being serviced £450

Service

the service was part of a service pack arrangement.

Service

See comments above. Courteous and helpful service and good quality workmanship.

Service

It just took a little longer than expected

Service

As above

Service

Very satisfied with attention to detail

Service

Prompt and curtious and free coffee and biscuits

Service

As above

Service

when booking the service i requested a courtesy car for the day. when i took the car in the center had no record of me requesting a car. They did however find me one promptly.

Service

No issues handled very well.

Service

Perfect service from all of the staff.

Service

The service centre knew the age, mileage and service history of the car, yet didn't or couldn't give me an estimated cost until after I'd left it for the day. I'd have thought that information should have been available up-front.

Service

Things have improved immensely and everyone seems happier to deal with customers. Everyone is working very hard and it is appreciated.

Service

Superb service from the minute you walk through the door - every member of staff is really considerate and the site is well organised

Service

As above

Service

Great service and efficiency. Easy to book the car in. Kept informed at all times and no hidden extra costs. Problem with contact numbers - see below

Service

So far there has been a no quibble approach to repairing faults and the customer service has been excellent

Service

Always friendly, courteous and efficient service.

Service

Wasn't convinced that the work really needed doing as urgently as they said but they were very professional, helpful and accomodating

Service

Poor valetting/cleaning

Service

No complaints at all

Service

Happy with the work undertaken on my car and the way I was treated. Though I would have been happier with a proper upholstery clean.

Service

Efficient and friendly staff. Competitive price.

Service

As above

Service

Professional and helpful staff

Service

Everyone I dealt with was very friendly and professional. Even though my issue could not be repeated whilst in for checking.

Service

Quick efficient service - decent loan vehicle - car very well cleaned and finished (And charging) on return

Service

It is difficult to get to talk to anyone technically knowledgeable. Any thorny query generates a big wait till a mechanic can be found. The service reception staff are all technically illiterate. I recently had to explain wheel offset and onset to t

Service

My issue was dealt with by your excellent team

Service

Friendly but professional service. Very helpful and nothing to much trouble

Service

Service carried out satisfactorily. Minor issue with dealer not updating service record in the car. Car had to go back for this a few days later but dealer collected car

Service

The service quality itself was okay!However, as per question 1 above it seems that the former MOT advisories were omitted from the pre-sale MOT just to complete the sale.I made mention of this after the service, but nobody has got back to me!

Service

My recent service was really good and can't say a bad word about it.

Service

First class

Service

We are very pleased with the service provided and work carried out. Cannot fault them.

Service

Same as above

Service

Amy and Matt are excellent and a credit to their dealership. I have always found them to be helpful, accommodating and professional.

Service

Staff always do what they say they would do.

Service

Even though out of my area the level of service was first class.

Service

Extremely helpful, driver provided to take me home and return to collect car. Kept informed about service.

Service

When I bought the car 2 years ago I booked it in for it's last free service. On collection I was told I had to pay because since booking it in the free care had finished. The man said to pay and I would be refunded, I am still waiting for that now.

Service

The team are polite and informative and the pick up and drop off facility makes leaving my car with dealership hassle free

Service

Very easy to arrange, friendly service staff and confidence in the mechanics.

Service

Staff leaving, new staff replacing old staff, notes not updated, timescales not updated. However, things were put right eventually.

Sales

we were able to build the car specification towards our own needs. They were most helpful and gave honest opinions to whether we would need certain elements.

Sales

Samantha made my wife and myself very welcome, And kept us informed from start to finish about the car we purchased,And was very understanding and helpful on the day we collected or car

Sales

From the coffee to delivery a great experience.

Sales

Same comments as above...

Sales

What should have been a pleasure - buying a new car - was a long cumbersome process not helped by a rather "pushy" salesman and some wrong information.

Sales

Speedy delivery and always kept up to date with the progress of the order

Sales

No complaints,happy throughout

Sales

The service I received was great, made me and my wife feel special. Mark Stockman was our sales person, he was great and very professional, we built a great relationship with him. Extremely helpful.

Sales

The purchase and delivery was seamless. However, the car had not been set up correctly for me.

Sales

The sales rep that i initially purchased the car from left half way through but was seamlessly taken up by Sam. She did a stellar job with the demands i put on her.

Sales

Good communication.

Sales

I would have been very satisfied if I could have tried more options. Limited stock at dealer. Sales staff were helpful.