A clear view of servicing
The secret to BMW servicing is that there are no secrets. If our BMW Trained Technicians identify the need for repairs or replacements while your car is in our workshop, they will create a personalised video of the evidence.
A link to this video, along with details of the relevant parts and labour costs, will then be sent to you directly, and a member of our team will follow up to check you are happy for us to go ahead with the work, either while your car is still with us or on an alternative date at your convenience.
If any of the issues we identify do not require immediate attention, we will send you a follow-up email, complete with a link to the video clip and the associated parts and labour costs, at a relevant time.
What’s more, we will send you a video of your BMW’s health check – even if it’s in perfect working order – to ensure complete peace of mind.