
Accident Management from Stratstone
When an accident happens, you need a prompt service after calling a single number. That's what Stratstone Accident Assist will deliver.
The service is available complimentary to all customers and their families 24/7.
In the event of an accident
What happens next
The service is available complimentary to all customers and their families 24/7.
In the event of an accident
- During office hours call Russell Barker or Ian Burgess on 01246 208681.
- Out of office hours call 0845 078 4532.
- If your vehicle is not road legal we will recover it from anywhere in the UK.
- If you were not at fault we will provide a like for like vehicle to keep you moving.
- Our driver delivers the replacement vehicle to a location convenient to you.
What happens next
- Your vehicle will be repaired to BMW approved standard protecting your warranty.
- Only genuine BMW parts will be used on your vehicle protecting your resale value.
- All work is carried out by BMW trained technicians.
- We liaise with your insurer and get you back in your vehicle as soon as possible with minimum inconvenience.

